Frequently Asked Questions (FAQs)
How to book a cab with STI24x7?
You can book via WhatsApp, phone call, or the booking form on our website. Our team is available to assist you.
Are you available 24x7?
Yes, our cab services run 24x7. However, booking requests may take some processing time, and direct response is usually ensured between 9 AM and 10 PM.
What is your policy on one-way cab bookings?
We do not offer standard one-way bookings due to safety, reliability, and service concerns. However, we assist with one-way cab connections through trusted referrals.
What areas do you serve?
We operate primarily in Chandigarh, Mohali, and Panchkula, with airport transfers to/from Delhi and intercity trips across North India.
Do you offer fixed or metered pricing?
Our pricing is fixed for most services. Any variations are clearly explained in the booking confirmation.
What payment options do you accept?
Currently we accept cash and digital wallet payments. Credit/Debit card option is not available yet.
Can I cancel my booking?
Yes, cancellation terms vary by service type. Detailed policies are mentioned under each service category.
What types of vehicles do you offer?
We offer Budget Hatchbacks, Comfort Sedans, Family MUVs (like Ertiga), Premium MUVs (like Crysta), and large vehicles like Force Traveler and Urbania.
Do your drivers have experience?
Yes. All drivers are experienced, licensed, and trained for customer service and safety.
How are outstation and intercity prices calculated?
Intercity and outstation pricing is based on fixed fares or per km rates, depending on distance and duration. Custom quotes are available.